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Phlebotomy Supervisor's Boot Camp


Phlebotomy Supervisor's Boot Camp Code | #2012
Price | $499.00
Quantity in Basket | none

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November 12, 13, and 14---San Francisco, California

  • Is your phlebotomy training program producing outstanding phlebotomists, or mediocre employees?
  • Are gaps in orientation and training responsible for your customer service and sample quality problems?
  • Are you new to training or mentoring phlebotomy students or staff?
  • Is your phlebotomy turn-over rate consuming your resources?
  • Is your curriculum as comprehensive as it should be? Does it reflect the current standards?

Three Ways to Register

  • By Phone
    Call toll free 866-657-9857.
  • By Fax
    Fax your valid facility purchase order to
    812-738-5750.
  • Register Online
    Click "Add to basket", then proceed to checkout in the upper right corner of this page.

“I had a staffing challenge with a trainee when I returned from Boot Camp. I am happy to say that without the tools that were provided during this seminar I would not have had the courage or confidence to do what needed to be done. Thanks to all of you so much.!”
K. McKinney
Angola, Indiana

“Ever since Boot Camp my staff has been taking on extra projects, raising the bar for themselves and coworkers, holding phlebotomy in-services for other departments and being so responsive for patient safety and patient satisfaction. You guys lit a fire under them and they have been going gang busters ever since. ”
K. Flexter
Sarah Bush Lincoln Health Center
Mattoon, Illinois

“The workshop is very informative and it gave me confidence to carry on my training and help people perform phlebotomies properly.”
S. Akter
Melbourne, Australia

“The presenters provided great strategies and tools for growth of my staff and team development. They kept the content moving, interesting, and intense, but effective.”
R. Errede
Worcester, Massachusetts

“This was the best program I have attended, and I have been in phlebotomy since 1981!”
L. Wheeler
Gastonia, North Carolina

“I would recommend that this program be available regularly and that for anyone training phlebotomists it should be a required course.”
G. Souza
Boston, MA

“The Center for Phlebotomy Education has truly outdone themselves with this program. I enjoyed every moment spent!”
J.Harrington
Hyannis, MA

“Your seminar is by far the best I have ever attended. I have something to take back to implement, NOT leaving thinking I could have taught that seminar myself. Much impressed!!! Thanks! ”
M. Armbrecht
Nashville, Tennessee

Whether you are new to training phlebotomists or a seasoned educator, the Center for Phlebotomy Education is conducting an intensive two-and-a-half day seminar designed to help managers and educators refine their training programs to optimize their staff’s performance and expertise. A faculty of world-class instructors will cover topics essential to every healthcare professional who draws blood samples including:

  • Reducing expenses by cultivating satisfied, long-term employees;
  • Cutting costs through process improvement;
  • Nurturing professionalism and responsibility;
  • Understanding different learning styles for effective teaching;
  • Mentoring students and new staff... and much more.

Program runs from 8:30 a.m. to 5:00 p.m. on Wednesday and Thursday, and 8:30 a.m. to 12:00 noon on Friday. This seminar fills fast, so get registered today!

Registration: $499; seating is limited.

Cancellation/Refund Policy: 100% at least 30 days prior to event, 50% at least 15 days prior to event, no refund if cancellation is less than 15 days prior to event. Once we have confirmed our numbers with the hotel, we are required to pay for attendees meals and unused sleeping rooms, whether they are there or not. Thank you for your understanding.

Registration includes a full buffet lunch on Wednesday and Thursday, snacks each day, and a portfolio of resources, 17 P.A.C.E.® continuing education credits and a CD with over $500 worth of templates, documents, and other tools to help you implement what you've learned.

Besides learning how to be a more effective trainer, participants will be able to network with their peers from across the country, and share ideas, strategies, and solutions to their most perplexing problems.

Boot Camp Agenda

Day 1:

  • Keynote Presentation by Dennis Ernst
  • Team Unity - Is that even possible?
  • World-class Customer Service: Moving from a concept into reality
  • Professionalism versus Self-expression
  • Group Round Table discussion: Customer service and professionalism
  • Infection Control: Is it an oxymoron?
  • Q & A Panel with presenters
  • Evening Reception and Networking 5:30 to 7:30 in the Atrium

  • Day 2:

  • Auditory, Visual, and Kinesthetic: How people learn
  • The Standard of Care: What you must know
  • Where the Real World and the Standards Collide
  • Avoiding Phlebotomy-Related lawsuits
  • Group Round Table: Phlebotomy C.S.I. (Catastrophic Sticks Investigation)
  • Inspect What you Expect: Measuring competencies of staff and students
  • Difficult Draws that Don't Violate the Standards
  • Developing a Mentoring Program for Staff and Students
  • Difficult Concepts: Teaching techniques to make sure your trainees get it
  • Q & A Panel with presenters
  • Evening Reception and Networking 5:30 to 7:30 in the Atrium

  • Day 3:

  • Changes in healthcare
  • Implementing Boot Camp at your facility
  • Q & A Panel with presenters
  • Final Reflections - Dennis Ernst

Seminar Sponsor

This event made possible by generous support from Greiner Bio-One


Seminar Presenters

Lisa Steinam PBT(ASCP)

Lisa has over 15 years of patient care and phlebotomy experience. She has taught phlebotomy in both hospital and college programs for over 12 years and serves as program director for our highly acclaimed School of Phlebotomy. The high-caliber students from Lisa's program are coveted by area hospitals upon graduation.

Catherine Ernst RN, PBT(ASCP)

Catherine is the Vice-President of the Center for Phlebotomy Education and the Administrator and an instructor at our School of Phlebotomy. She founded the school in 2009, writing the curriculum and teaching the first classes. She co-authored a textbook on phlebotomy and writes staff development materials used in hospitals and schools nationwide. She serves as an expert witness in phlebotomy-related lawsuits.

Dennis J. Ernst MT(ASCP)

Dennis is the Executive Director of the Center for Phlebotomy Education, Inc. Besides being a highly recruited international lecturer, he has authored over 50 articles on phlebotomy, two textbooks, and a desk reference. He chairs CLSI working groups, participated on CDC Best Practices panels, and serves as editor of the Phlebotomy Today family of newsletters. He has served as an expert witness in phlebotomy-related lawsuits.

Transportation, lodging, etc.:

Embassy Suites-SF Airport Waterfront in San Francisco Nov. 12-14, 2014

A block of sleeping rooms has been set aside at a rate of $169.00 plus tax per night (single or double occupancy).

Air transportation to and from San Francisco is served by the San Francisco International Airport.

Important Links:

  • For the Agenda and more information, click here.

  • For information about hotel reservations, travel, and meals, click here.
  • For driving instructions, click here.
  • If you are coming to our San Francisco Boot Camp, please click here to fill out our survey. Then save on your computer and email it back to us as an attachment.

There's much to explore in the Bay area, so come early or stay late, and take in all the sights.