Day 1 topics
- Keynote (Dennis J. Ernst MT(ASCP), NCPT(NCCT))
- Where Does Your Team Unity Begin?
- Roundtable: Designing Your Phlebotomy Team’s Standard of Behavior
- Hiring for Skill or Behavior?
- Roundtable: What Behavioral Questions Should I Ask?
- Inspiring Customer Service & Professionalism
- Roundtable: Customer Service Problem Solving
Day 2 topics
- Managing the Risk of Phlebotomy
- Roundtable: Phlebotomy C.S.I.
- Teaching Phlebotomy Essentials
- Roundtable: Teaching Techniques and Concepts
- Q&A Panel
- Depart for tour of Greiner Bio-One tube-manufacturing facility
Day 3 topics
- Are You a Leader or a Manager?
- Mentoring: An Investment in Your Team
- Roundtable: How to Select Mentors and Mentees
- Assessments: From Hire to Retire
- Teaching Your Staff and Students How Healthcare is Paid For
- Your Lab's Squandered Resources and How to Reclaim Them
- How to Implement Boot Camp Strategies
Registration: $529. (Save $70 when registering 3 or more from the same facility at the same time ($459/person). To apply the discount, register by phone or fax.)
Registration includes a handout binder, morning and afternoon break snacks, up to 16.5 P.A.C.E.® continuing education credits and a CD with over $500 worth of templates, documents, and other tools to help you implement what you've learned. Lunch and dinner is on your own. Guests of the Embassy Suites receive a free full breakfast.
Besides learning how to be a more effective trainer, participants will be able to network with their peers from across the country, and share ideas, strategies, and solutions to their most perplexing problems.
Registration Deadline: October 21, 2016. NOTE: Seating is limited and likely to fill up prior to the deadline.
Three Ways to Register
- By Phone
Call toll free 866-657-9857.
- By Fax
Fax your valid facility purchase order to
- Register Online
Click "Add to basket" above, then proceed to checkout in the upper right corner of this page.
Cancellation/Refund Policy: 100% at least 30 days prior to event, 50% at least 15 days prior to event, no refund if cancellation is less than 15 days prior to event. Once we have confirmed our numbers with the hotel, we are required to pay for attendees meals and unused sleeping rooms, whether they are there or not. Thank you for your understanding.
Evening Reception: each evening the hotel offers a Manager's Reception, which is your opportunity to network with the faculty and other attendees.
Special Activity: See how blood collection tubes are made during guided tour of Greiner-Bio-One's state-of-the-art manufacturing facility in nearby Monroe.
Dennis J. Ernst MT(ASCP)
Dennis is the Executive Director of the Center for Phlebotomy Education, Inc. Besides being a highly recruited international lecturer, he has authored over 50 articles on phlebotomy, two textbooks, and a desk reference. He chairs CLSI working groups, participated on CDC Best Practices panels, and serves as editor of the Phlebotomy Today family of newsletters. He has served as an expert witness in phlebotomy-related lawsuits.
Elizabeth Warning, MS, MT(ASCP)CM
Beth is adjunct faculty with the University of Cincinnati Medical Laboratory Science Program in Cincinnati, OH. Prior to her position with UC, Beth served as Director of Laboratory Services at St. Elizabeth Healthcare in Northern Kentucky as well as holding the position of Program Director for the St. Elizabeth Healthcare School of Medical Laboratory Science. No stranger to the national spotlight, Beth readily shares her wealth of clinical management and academic experience at the Clinical Laboratory Educator's Conference (CLEC) and the American Society for Clinical Laboratory Science's annual meeting.
Rose Brichta, MT(ASCP)
Since graduating from Michigan State University, Rosemarie Brichta has served as a coordinator in a wide variety of clinical laboratory positions from management to education. Starting her career at Northwestern Memorial Hospital in Chicago and retiring as System System Education Coordinator for Alverno Laboratories in Greater Chicago, her commitment to the education of all members of the laboratory team is her hallmark. Rose and her husband currently live in San Antonio, Texas and are the proud parents of two daughters. She balances her time in retirement between support of her family, serving as a board member of MSU's Biomedical Laboratory Diagnostics Alumni Association, and supporting her beloved Spartans!
Transportation, lodging, etc.:
Our host hotel for this year's Boot Camp is once again the Embassy Suites-Ayrsley in Charlotte, North Carolina Nov. 8-10, 2016. The block of sleeping rooms set aside for Boot Camp attendees has been filled. Rooms outside the block may be available at the regular rate. Click on the link below for other lodging options.
Air transportation to and from Charlotte is served by the Charlotte-Douglas International Airport.
- Agenda and more information.
- Information about hotel reservations, travel, and meals.
- Driving instructions.
- ALL REGISTRANTS: So that we can make sure we address your most burning issues, please complete our survey.
This event made possible by generous support from Greiner Bio-One
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