New Insights on Pediatric Pain Reduction
by Dennis Ernst
Piazza used focus groups, surveys, and observation to assess the best use of distraction and other comfort techniques during pediatric phlebotomy. She found phlebotomists are uneasy with the extent to which their demanding workload impacts their ability to deliver a positive pediatric experience. They also expressed a lack of empathy from those who are more concerned with their productivity.
It came as no surprise to Piazza that 67 percent of phlebotomists surveyed expressed some level of stress during pediatric blood draws, including the perceived anxiety of the patient and the parent. Nearly all phlebotomists reported using comfort techniques that did not require additional supplies or equipment, including verbal reassurance and positioning pediatrics on the parent's lap. Distraction techniques were used by 60 percent of those involved in the study while 28 percent used topical anesthetics, sucrose, and the Buzzy device. Twenty-six percent called upon the support and assistance of a child life specialist.